Moyage is a publicly accessible Internet-based platform, which is operated in different languages and via websites with various country specific domains (e.g. www.moyage.com) and on mobile apps. The operator and responsible entity in terms of the data protection legislation is Moyage , registered in Zwolle, NL. The service we provide through our websites and mobile apps is the identification and procurement of transportation, accommodation and related services, i.e. tickets for flights, train rides, bus tours and car rentals, hotel bookings, etc. In addition, we offer direct booking through our website for selected travel operators and/or offerings. (All together hereinafter referred to as "service" or "services".) The protection of your personal information is very important to us. Therefore, the following information states the rules that we follow to protect the personal data of our users. By using our websites and / or services, you accept and approve these terms.
Generally, our websites and our services can be used by the user without the requirement of transfer of personal data. However, in order to further optimize the websites and to align the needs of our users, certain information and data may be used, including data resulting from the use of websites connection information and also the data entered by the user directly or indirectly.
In order to improve our websites and the services, we collect connection information data that is generated regularly by using the Internet and is provided by the browser you are using to visit our sites. Such information includes your Internet access provider, the browser used, the operating system used, the access device used, date and time of access, pages viewed on our websites, the time that you spend on our websites, plus, the sites that you have visited before and after your visit on to our sites. We use this information to
Furthermore, we also save and use the information you provide to us about yourself and about the planning of your trip. In general, you can visit our website and use the services without prior registration. However, by registering on our website and by transferring the required personal data you can create your custom user profile. By doing so, you allow us to personalize and tailor our services in order to make the handling easier and more comfortable for you. If you want to create a personal profile, your email address and other personal data will be requested during registration process. This information will be needed to recognize you and avoid re-entering your data upon your revisits to our sites. And also in order to adapt our websites and our service to your personal preferences and to be able to display advertisements and special offers that may match your interests (or spare you the display of advertising and special offers, which probably may not be of any interest to you). In addition, you can provide us with additional information (e.g. your customer discount and/or frequent flyer program ID, your travel preferences, such as your preferred means of transport, your hometown and your preferred currency) so that the use of the websites and the mobile app gets even more comfortable and we are able to create more personalized offers for you. With the registration and transfer of such data, you authorize us to collect, process, store, and otherwise use this personal information - together with the automatically gathered data (see above). Credit card payments for bookings made on our websites are processed via a certified jnternet payment service provider (PSP). Our PSP uses the Secure Socket Layer (SSL) protocol to secure the processing of payments, so your credit card details are sent to the PSP and the credit card acquirer only after they are encrypted. Also, reports from the PSP to us are always encrypted before they are transferred. Your credit card data is stored on the PSP's computers with state of the art security. Moyage will not be able to access your credit card information.
In regard to the Moyage blogs and / or other new formats for the integration of users, registered users may share content with others by submitting to us photos, comments, opinions, recommendations or additional information regarding travel, itineraries, travel arrangements, travel destinations in order to publish such content on our websites and mobile apps ("user content", "content").
*If you click a link on our websites that will take you to websites of other providers (for example, for making a booking or to buy a ticket), it is possible that these other websites also place cookies on your computer. We have no control over these cookies and the data collected in this and cannot accept any responsibility in that regard.
2. Person-related Data
The person-related data provided by you, is used by us so that we can offer you our services offer and, if necessary, may get in contact with you.
a) Contact with Moyage
b) Transfer to our partners
In the course of providing our services, we transfer the required data for the booking process (e.g. age, discount cards) which you gave us to travel providers and to third parties with whom you book trips that we offer on our sites.
c) Travel blog and feedback
As far as we have created the conditions for user participation, the user generated content will not solely be used on our websites, but might also be displayed on our pages on social media platforms (e.g. Facebook, Twitter, Google+, Tumblr, Instagram, YouTube) and/or the sites of our partners. By uploading or placing your content on our websites and / or services you agree that such content might be displayed on all Moyage websites (in all the countries), on our social media platforms as well as our partners services. Such content will be displayed in connection with your username and might be viewed, rated and commented by other users.
We undertake a variety of efforts to protect your data from unauthorized access by third parties, accidental disclosure and / or accidental deletion. We use a variety of technological measures such as encryption, firewall and / or Secure Socket Layer (SSL) technology.
As part of our services we offer links and references to other websites and direct you to these sites for inquiries. Some of these websites may even be provided with the name or logo of Moyage. We point out that we have no control over the collection and use of data on these sites and cannot assume any responsibility in that regard. Please make sure to study the privacy policies of these sites before you use them and / or provide any data.
On our service pages we integrate applications from other service providers that offer users additional services and functionality that we do not provide, which allow for networking with other sites, especially the so-called social plugins "Like" and "Share" of Facebook ("plugin"). These plugins are identifiable by the logo of the respective service provider. If such a plugin is accessed from our service pages, your browser establishes a direct connection to the servers of the respective service provider. The content of the plugin is transferred by the respective service provider directly to the browser. Via this plugin, data may be collected by the service provider, processed and stored. Moyage does not provide any of your personal information to these service providers but we cannot influence the extent to which data is collected via the plugin. For the collection and processing of such data, the data protection provisions of the respective provider apply. In regard to the service provider Facebook, we like to indicate the following: If you are a member of Facebook (and you are logged in), Facebook can assign your visit to Moyage and its interaction with the Facebook plugin to your Facebook account and might indicate the use of the "like "or "share" on your Facebook profile, while such information is provided directly by the browser to Facebook and is stored there. We also allow Facebook users to register with us using the integrated application "Facebook Connect". This application allows the transfer of certain personal information (deposited with Facebook) to us. Facebook will inform you during the registration process about which data is to be transferred ("Facebook data") for which purpose - you may express consent or refuse such information transfer. Without your prior consent none of your personal information from Facebook will be transferred to us. We will use the Facebook data only for the purposes outlined in these privacy conditions. In addition, we use it only in an anonymous form, to create statistics and analysis for the purpose of improving and developing our range of service.
Moyage is incorporated and governed under the laws of Zwolle, Netherlands. By using our services and websites, you agree that the personal information you provide to us will be transferred to the Netherlands and processed and stored there. Please note that the level of protection in the Netherlands or other non-European countries where you can use the services and the website may be less stringent than in the European Union.CONTACT